Welcome to RCS Domiciliary Agency
A CQC registered and privately owned care provider, committed to delivering exceptional person-centred care to individuals in need. We adhere to the highest standards of care to ensure safety and well-being of our service users is in line with the Health and Social Care Act 2008.
At RCS Domiciliary Agency, we truly understand that everyone has unique care needs, thus our ethos is “we are here for your care”. As a result, we are dedicated to providing personalised care services that meet the specific requirements of each of our service users in order to making a positive difference in their lives. Additionally, we collaborate with service users and their families to ensure that they receive comprehensive care solutions that address their needs.
We believe that there is no place like home. Therefore, our home care services are designed to help our service users maintain their independence and quality of life while receiving the support they need in the comfort of their own homes.
Our staff are experienced, compassionate and highly trained to provide high quality person-centred care, that is safe, respectful and, promote independence and dignity.
Thank you for considering us as your trusted care provider. We look forward to working with you and your loved ones with compassion, dignity and respect.
Our Mission
We believe that high-quality care and support is paramount for the wellbeing of all adults, service users and vulnerable individuals in our society. Our organisation is dedicated to providing exceptional person-centered domiciliary care services that goes above and beyond expectations.
We firmly believe that the key to delivering a quality service, lies in having a competent and knowledgeable management team, as well as a skilled staff team capable of offering a wide range of services that always priorities the unique needs of the individual. We recognize that our success is reliant on our exceptional staff, and we are committed to supporting individual in reaching their full potential through comprehensive training, professional development and mentorship. By doing so, we aim to consistently deliver a service of the highest quality.
Our Vision
Our vision is to strive for excellence by going above and beyond expectations, whilst embracing diversity in our service provisions for individuals who require our care.
To accomplish our aims and objectives, our service operates with a comprehensive set of policies and procedures that empower our care and support workers to meet the assessed needs of each service user effectively.
